About Us

Connecting Cayman to the world,
one package at a time.

For over 15 years, US Link has been the trusted bridge between US merchants and Cayman shoppers, making it simple, fast, and affordable to get the things you love.

Our Story

A local company built for Cayman shoppers

US Link was founded with a simple goal: make it as easy for someone living in the Cayman Islands to shop from a US online store as it is for someone living in Miami. For more than fifteen years we have been helping families, small businesses, and visiting residents bring everything from electronics and auto parts to clothes and household goods to the islands.

Our Miami warehouse, located near the airport for fast turnaround, receives packages from every major US courier on behalf of our members. When your package arrives, our team logs it into the system, weighs it, identifies the courier, and notifies you instantly. From there you decide how to ship it home: a quick air freight for time-sensitive items or a budget-friendly sea container for bulkier loads.

Our George Town office handles every package once it arrives in Cayman, taking care of customs clearance and notifying you when it's ready for collection. Whether you're ordering a birthday gift, replacement appliance parts, or a full home renovation's worth of supplies, US Link makes it predictable and stress-free.

15+
Years in Business
10,000+
Packages Delivered
2
Warehouses (MIA & GCM)
How It Works

From a US store to your front door

1

Sign up and get your Miami address

Create a free US Link account in minutes. You'll receive a unique 4-digit account number that becomes part of your personal Miami shipping address: 8288 NW 66TH ST, US LINK {your number}, Miami FL 33195.

2

Shop your favourite US merchants

Use your Miami address as the shipping address at checkout. Amazon, Walmart, Best Buy, eBay, Target — anywhere that ships within the US. The merchant ships your package to our warehouse like any other domestic order.

3

We receive and process your package

When your package arrives in Miami, our freight forwarder team scans the tracking number, identifies the courier (UPS, FedEx, USPS, DHL, Amazon), records the weight, and links it to your account. You see it on your dashboard the moment it's logged.

4

You upload your invoice

For customs clearance, we ask you to upload the merchant's invoice and confirm the purchase amount. Your package is then marked Ready for Shipment.

5

Choose air or sea, single or consolidated

From your dashboard, request shipping for any single package or consolidate multiple packages into one shipment to save up to 60%. Air freight takes 3–7 days; sea freight takes 14–35 days.

6

Track every stage in real time

Watch your package move through nine stages: Received in MIA → Ready for Shipment → Shipping Requested → En Route to Cayman → Received in Cayman → Clearing Customs → Ready for Payment → Paid → Collected.

7

Pay online and collect

Once your package clears customs, pay your balance online with Visa or Mastercard. Then stop by our George Town office during business hours to pick it up.

Why US Link

What sets us apart

Transparent pricing

See your shipping costs upfront. Per-pound rates are published openly on our rates page — no surprise fees.

Modern online platform

A full self-serve dashboard where you can track packages, request shipments, consolidate, and pay — all from your phone.

Local team, local knowledge

Our George Town team knows Cayman customs inside and out, so your packages clear quickly and correctly every time.

Ready to start shopping smarter?

Sign up free in two minutes and get your Miami shipping address right away.